Information Technology Services (ITS)
Need Tech Help?
Contact ITS SupportFor immediate assistance, call (505) 224-HELP (4357).
Open a request via or email [email protected]. Support requests must be sent from a ÎçÒ¹Ó°Ôº email account. LearnÌý
Hours
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ITS Support is available by phone at (505) 224-HELP (4357) and online at during the following days and times:
- Monday - Friday, 7 a.m. - 8 p.m.
- Saturdays, 8 a.m. - 5 p.m.
- Closed Sundays and ÎçÒ¹Ó°Ôº holidays
The Information Technology Services (ITS) Department provides the ÎçÒ¹Ó°Ôº community with superior customer service and reliable, secure, high-quality technology resources to meet the diverse needs of the College.ÌýITS is committed to establishing and promoting trust, integrity, honesty, and respect throughout ÎçÒ¹Ó°Ôº.Ìý
In-Person Support
The Technology Support and Training Center (TSTC), located on Main Campus in the Student Resource Center, Room 109, is available for in-person support and questions. No appointment necessary. Stop by for help Monday through Friday, 9 a.m. - 5 p.m.
ÎçÒ¹Ó°Ôº's Wireless Network
Students, faculty, and staff may connect to the ÎçÒ¹Ó°Ôº_TLS wi-fi when on any of ÎçÒ¹Ó°Ôº's campuses. To connect, go to , and select I have a ÎçÒ¹Ó°Ôº ID. Follow the steps to download and install SecureW2, an app that automatically connects to the wi-fi when you are within range.Ìý
Staying Safe Online
Cybercrimes are prevalent during vulnerable times:
- Do not click any email link that asks you to provide personal information or to wire money.
- ÎçÒ¹Ó°Ôº willÌýneverÌýask you for your login credentials (username and password) in an email.
- If you’re suspicious of an email, select the Report Phish button in Outlook.Ìý
Classroom Technology Instructions
Master the classroom technology at ÎçÒ¹Ó°Ôº, including equipment such as classroom projectors, document cameras, tintable window glass, and more.